• john garrish
Repetition and persuasion
PMs are in the business of alignment, and communication is the craft.
It is often written that PMs are in the business of alignment, and communication is the craft.
But I have to say - almost universally - PMs hate it.
In this time of politics, and without being political - I want to note that it is worthy to observe how professional politicians work - and, maybe an obvious statement along these lines - that PMs need to be good at politics.
It isn’t to say that PMs need to be political in the low-integrity sense of the word - but rather in the positive construction - that “the body politic” of your company and your customers is your terrain - the human terrain. You must be good at the things that make great politicians great. To be a good PM is to be good at influence and persuasion.
One signature of a good politician - of any stripe - is repetition. Watch a political campaign closely and you will grow tired of it. Spoiler alert - they say the same thing in every campaign stop, every podcast, every interview, every debate
This is an object lesson for PMs - you need to repeat yourself A LOT. You need to repeat your strategy A LOT. You need to give the same presentation over and over and over again. Way way WAY more than you think need you need to.
I hear PMs and even executives say - “but I have given this presentation twice” - and my observation is - you don’t need to just deliver it 2 times, you need to deliver it 200 times.
The way you know that you have given your presentation enough? People start mimicking you and making fun of your delivery - it means you are starting to break through.
Is it boring? Yes.
Is it necessary? Also yes.